Refund Policy

1. Free Trial

We offer a 7-day free trial of SnappySnap so you can evaluate the software before purchasing. The trial is fully functional and requires no payment information. After 7 days, the trial expires automatically. You may continue using SnappySnap LE for free at any time.

We encourage all customers to use the free trial to confirm that SnappySnap is compatible with their system and meets their needs before making a purchase.

2. 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all paid licenses. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 calendar days of your original purchase date.

3. How to Request a Refund

To request a refund, please contact us at [email protected] with the following information:

• Your order number or the email address used at purchase
• The reason for your refund request (optional, but helps us improve)

We aim to respond to all refund requests within 2 business days.

4. Refund Processing

Once your refund is approved:

• The refund will be issued to your original payment method
• Processing may take 5-10 business days depending on your bank or payment provider
• You will receive an email confirmation when the refund has been processed

5. After a Refund

Upon receiving a refund:

• Your license key will be deactivated
• You must uninstall the software from all computers
• You may continue to use the free SnappySnap LE edition

6. Exceptions

Refund requests made after 14 days from the date of purchase are not eligible for a refund. We strongly recommend using the free trial before purchasing to ensure compatibility with your system.

7. Contact

If you have any questions about our refund policy, please contact us at [email protected].